Support, billing & returns
Contact info@grindcobaseball.com for orders, membership access, billing, returns or accessibility help. Include your order number when available. Never email passwords or full payment-card details.
Membership and recurring billing
THE RESET is $19 per month. The MIND + BODY BUNDLE is $139 per month. Subscriptions renew monthly. Manage or cancel your membership through your customer account. Support cannot cancel a membership for you. If canceled, THE RESET access continues through the end of the paid period.
Manage membership · Read the cancellation policy
Shipping and fulfillment
Digital products are delivered immediately after purchase by email or account access.
Physical orders are processed within 4–9 business days. Delivery usually takes another 2–8 business days after shipment. Most physical orders arrive within 10–17 business days of purchase.
Tracking is emailed when the order ships. Final availability, shipping charges and delivery estimates appear at checkout. Carrier delays can affect delivery dates.
Returns, damaged items and refunds
The published return policy allows returns within 30 days of delivery for unopened, unused products in their original packaging. Original shipping costs are excluded from ordinary refunds. Contact support within 7 days for damaged, defective or incorrect items, with photos. Refunds are normally returned to the original payment method within 5–10 business days after the return is received.
Parents, athletes and AI coaching
A parent or guardian must complete purchases for anyone under 18. Coach Bill is an AI mental-performance coach. AI responses can be inaccurate and do not replace a qualified professional. For parent consent, access to a child's information or deletion requests, contact coachbill@grindcobaseball.com.
Consult a physician before supplement use if under 18, taking medication, or managing a medical condition. Athletes are responsible for checking the rules of their governing organization before use.
Store policies
Store terms · Published store privacy policy · Business contact information
Information summarized from Grind Co. Baseball's published store policies and updated September 9, 2026. See the linked policies for their complete terms.
Privacy choices
Affiliate attribution, analytics, session replay, and email tools run by default on public pages. They remain disabled on THE RESET, Your Library, and the private administrator page. Essential shopping, sign-in, journal, and coaching features work without optional analytics.
Use the discreet Privacy control at the bottom left of any public page to turn public-site tracking off or back on. Global Privacy Control signals are honored automatically.
Membership access
Sign in with the email associated with your membership. Check your purchase confirmation and spam folder for access instructions. Use the sign-in screen's password-reset option if needed. If you are still unable to enter, contact support before purchasing again.
Open member login · Getting startedFind your order
Open the shipment confirmation email for your tracking link. If tracking is missing or has stopped updating, include your order number and purchase email when contacting support. For an address change, contact support promptly; changes depend on the order's fulfillment status.
Prepare a support email
Choose a topic and optionally add your order number. This prepares an email for you to review and send; it does not submit a support ticket.
Do not include passwords, full payment-card details, or sensitive medical information. Add photos to your email if reporting a damaged or incorrect item.